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Refund Terms

  • Refunds may be requested no later than 7 days after initial payment if paying for course up front.
  • Refunds will not be given after course start date or enrolled students has accessed, downloaded, or in any other way consumed purchased content.
  • Refunds cannot be given if student has downloaded course material, labs, slides.
  • No refunds given for partial payments once course has commenced.

Request a Refund

Refunds must be requested in writing. Email using the email used to register and pay for the course.


At any time a student may cancel future payments at which access to course material and content will be restricted. Refund policy applies in these circumstances regarding portions of course consumed and paid for. Refer to the refund terms for guidance.

Account Standing

An account is considered in good standing when the following conditions are met:

  • The account is paid in full prior to course start date.
  • The account is on time with partial payments as defined in external agreement.
  • The account is no more than 15 days late on a payments schedule as defined in external agreement.

Level Effect reserves the right to deny any account not in good standing, access to course material, content, Foundry™ or any of combination until account is current and in good standing. Good standing is defined within this policy or amended in external agreement.


Student may opt to defer enrollment to a later date due to extenuating circumstances. Request for deferment must be made in writing to Approval of deferment is at the sole discretion of Level Effect, LLC.

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